A
campaign is characterised by a multi-format message
(sms, e-mail, and vms) sent to a target according
to a predetermined scenario:
•
Target
management
With Send It™,
you fix as many targets as you wish. Capable of importing
your contact files or interfacing with your information
system, your targets which are managed by Send It™
are completely synchronised with your customer base.
•
Message
management
With Send It™
you can launch campaigns with messages created on the
fly but you can also manage a predetermined message
catalogue. A message is created in several formats (sms,
e-mail, and vms) which are used according to the campaign
scenario.
•
Definition
of campaign scenarios
Campaign scenarios
allow the determination of rules to be followed for
the choice of format for messages (i.e: SMS or e-mail
or VMS) to be sent and the action to be taken in case
messages are not received on any one of the selected
channels.
•
Management
of “returned” messages:
Send It™
is an interactive platform which enables you to receive
and treat messages “returned” by solicited
targets.
